We are more than just a machine builder. We look into the world of our customers and see their requirements and goals and realise them together.
If you are heading in a new direction, you could profit from our long experience and the high affinity to the ranges of application of our customers. As result you receive the optimum solution for your application.
Our 'Development service' offers a range of benefits for example by bending simulation you can already see the first concrete results, which flow into feasibility analyses, collision examinations and cycle time optimisations – thus accurately coordinating your requirements, for example target prices / numbers of items you can produce. Through the work of our process development you receive established, stable and safe production technologies.
If the machine is in production, we also guarantee the smooth operation in the future. There are numerous tools at your disposal. Machine data collection: Where you can receive machine data and get a fast overview of the performance. Remote diagnostic system: We check online all necessary data of the machine. With this tool you get machine support with a short response time and no distance boundaries.
If you wish our support locally, experienced service employees are available for you - 365 days a year, 24 hours a day. A supply of original wear and spare parts is available and would guarantee the high running time of your machine.
Our service offers individual training courses directly at your plant or in Nesselwang. There are standard courses for operators and maintenance personnel - or individually courses to suit your needs. From the product development to the machine conception and to serial production you will receive “Service and much More” from Felss Burger.
Our Service personnel is there for you – 24 hours, every day!
Michael Brich – Service Director Phone: 00 49 (0)83 61 / 92 06-220
Hubert Zitt – Service Phone: 00 49 (0)83 61 / 92 06-221
If you want to reach us outside of our office hours please call 00 49 (0)83 61 / 92 06-66